Citizens Charter Home

 
 
Infrastructure:

Growth and all round development of the city are determined by the growth of infrastructure facilities. Visakhapatnam Municipal Corporation is trying to ensure a planned and expanding civic infrastructure for the smooth development of the city.


This Department is headed by the Additional Commissioner. The Engineering Department is headed by the Chief Engineer who supervises the day-to-day operations of the department. The Superintending Engineers and Executive Engineers of the various zones report to the Chief Engineer. This department is involved in the execution and maintenance of roads, drains and other civic amenities. 


A. Roads:
Functions:
  • Construction and maintenance of Visakhapatnam Municipal Corporation roads.
  • Resurfacing roads.
  • Beautification of arterial roads through private sponsorship.
  • Widening and improvement of existing roads.
  • Installation and maintenance of road furniture like footpaths, lamp posts etc.,
  • Street lighting.
How can citizens help?
  • Do not construct or dump material which obstructs or blocks a road.
  • Do not encroach on pavements or footpaths.
  • Use dustbins.
  • Do not vandalise road furniture.
  • Apply for permission to put up lights, shamianas, to take out processions and other such public functions that are to carried out on the road.
  • Seek Visakhapatnam Municipal Corporation's permission for digging, scaffolding or building enclosures on a public road.
  • Help Visakhapatnam Municipal Corporation in maintaining and protecting the city's roads and public property.
Response Time:
  • Filling up of pot holes - 7 days
  • Removal of obstruction on roads - 3 days
  • Road cutting permission (emergency) - 7 days
Whom to contact?
Initially, AE in Ward Office. In case of inaction on initial complaint, please contact EE, SE, CE.

B. Drains:

Visakhapatnam Municipal Corporation ensures the smooth flow of rain water through drains. During the monsoon months, the department functions 24 hours a day in different parts of the city. Complaints may be registered here as well: Please contact Circle/Ward Office for more details in this regard.

Functions:
a. Storm Water Drains:
  • Construction of drains.
b. Rain Water Harvesting:
  • To re-charge ground water.
  • Constructing new drains for easy flow of rain water.
  • Removing chokes in storm water drains by way of de-silting.
  • Replacing man-hole covers.
How can citizens help?
  • Please do not throw garbage into drains and gutters as they cause blockages.
  • Ensure that nobody steals or vandalises drain covers.
  • Ensure rain water harvesting in your premises.
  • Promptly report blocks / chokes.
Response Time: 
  • Blocks / Chokes of storm water drains - 1 day.
  • Replacing of catch pit covers - 3 days.
  • Removal of stagnated water - 1 day.
Whom to contact?
Initially, AE in Ward Office: In case of inaction on initial complaint, please contact EE/SE/CE .

C. For a Clean and Green City:

The Horticultural Wing and the Urban Forestry Division together deal with the greenery in the city. They maintain small parks, landscape public parks and are responsible for greenery in colonies and the city.


Visakhapatnam Municipal Corporation has plans to transform Visakhapatnam into a verdant haven of greenery, through several projects namely:


i. Micro Climate Project:

Visakhapatnam Municipal Corporation plans to add greenery to the city wherever possible by planting trees. These places will not only help counter pollution and add to the beauty of the city but will also help in creating a better environment.

ii. Parks & Community Parks:
Development of existing large parks and building smaller community parks for individual localities

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